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ORDERS
How are your products made?

We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do i track my orders?

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at hello@georgewinners.com

I received a wrong/damaged product, what should i do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at hello@georgewinners.com within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

SHIPPING

When will i get my order?

It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 4-11 business days. We currently do not offer international shipping.
Caricatures and art commissions are processed as quickly as possible but, due to their nature, will take a bit longer to complete.

Please note: These shipping times are estimates, not guarantees. The estimates don't include the time it takes to create your products. Go to the Product Catalog and select an item for more precise fulfillment and delivery times.

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

My order should be here by now but i still dont't have it, what should i do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address.

  • Ask your local post office if they have your package.

  • Stop by your neighbors in case the courier left the package with them. Pro tip: Package theft is on the rise — If you’re expecting a home delivery and you know you won’t be home to accept it, use an address where you know you’ll be!

  • If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at hello@georgewinners.com with your order number.

RETURNS
What's your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at hello@georgewinners.com

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at hello@georgewinners.com with photos of wrong/damaged items and we’ll sort that out for you.

Can i exchange an item for a different size/color?

At this time, we don’t offer exchanges. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at hello@georgewinners.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

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